1Say what help you need
Live-in or daily, duties, hours, and any care requirements.Customer · Requirement profile; matching pool filtered
2Verify every candidate first
National ID, police clearance, references and a skills assessment.Zuma · Background check completed before a profile is ever shown
3Interview shortlisted candidates
In-app video or in-person, with Zuma present if you want.Customer · Interview scheduled; notes stored against the placement
4Contract, don’t handshake
Written terms, agreed wage, statutory deductions handled.Zuma · Contract generated to the market’s labour law; payroll set up
5Stand behind the placement
Free replacement inside the guarantee period; both sides can rate.Zuma · Guarantee window tracked; replacement job auto-created
